Customer care number of Airtel
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Uttar Pradesh | |
Karnataka | |
Andhra Pradesh | |
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Maharashtra | |
Himachal Pradesh | |
Assam | |
J&K | |
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Customer care numbers in case calling from other number (Prepaid)
Delhi | |
UP East | |
UP West | |
Punjab | |
Haryana | |
Himachal Pradesh | |
J&K | |
Kolkata | |
West Bengal | |
Bihar | |
Shillong | |
Assam | |
Orissa | |
Kerala | |
Karnataka | |
Andhra Pradesh | |
TN / Chennai | |
Madhya Pradesh | |
Mumbai | |
Maharashtra | |
Gujarat | |
Rajasthan |
Customer care numbers in case calling from other number (Postpaid)
Chennai / TN | |
AP and Telangana | |
Assam | |
Bihar & Jharkhand | |
Delhi NCR | |
Gujarat | |
Haryana | |
Himachal Pradesh | |
J&K | |
Karnataka | |
Kerala | |
Kolkata | |
Maharashtra | |
Goa | |
Madhya Pradesh | |
Chattisgarh | |
Mumbai | |
North East | |
Orissa | |
Punjab | |
Rajasthan | |
UP East | |
UP West | |
Uttrakand | |
West Bengal |
SOS Help- Nodal Team
If you’re not satisfied with with your query, contact customer care of Airtel and get in touch with their Nodal Team with your complaint reference number and details of grievance.
The working hours for the Appellate Authority are Monday to Friday between 9:30 a.m. and 6:30 p.m.
For Mobile
CIRCLE | PHONE NUMBER | OFFICE ADDRESS | |
Chennai | nodalofficer.tn@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
AP and Telangana | nodalofficer.andhra@in.airtel.com | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 | |
Assam | nodalofficer.nesa@in.airtel.com | Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022 | |
Haryana | nodalofficer.har@in.airtel.com | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana | |
Kerala | nodalofficer.ker@in.airtel.com | Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala | |
Orissa | nodalofficer.orissa@in.airtel.com | Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha | |
Maharashtra and Goa | nodalofficer.mah@in.airtel.com | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 | |
Mumbai | nodalofficer.mumbai@in.airtel.com | Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 400064 , Maharashtra | |
Tamil Nadu | nodalofficer.tn@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
UP East | nodalofficer.upe@in.airtel.com | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | |
UP West and Uttarakhand | nodalofficer.upw@in.airtel.com | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh | |
Kolkata | nodalofficer.wb@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | |
Bihar and Jharkhand | nodalofficer.bih@in.airtel.com | Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India | |
Delhi NCR | nodalofficer.del@in.airtel.com | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 | |
Gujarat | nodalofficer.guj@in.airtel.com | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 | |
Himachal Pradesh | nodalofficer.hp@in.airtel.com | Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 | |
Jammu and Kashmir | nodalofficer.jk@in.airtel.com | Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 | |
Karnataka | nodalofficer.kk@in.airtel.com | Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029 | |
MP and Chattisgarh | nodalofficer.mpcg@in.airtel.com | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh | |
North East | nodalofficer.nesa@in.airtel.com | Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 | |
West Bengal | nodalofficer.wb@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | |
Punjab | nodalofficer.pb@in.airtel.com | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 | |
Rajasthan | nodalofficer.raj@in.airtel.com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
For Broadband and Fixed Line
CIRCLE | PHONE NUMBER | OFFICE ADDRESS | |
Andhra Pradesh | nodal.southabts@in.airtel.com | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 | |
Delhi NCR | nodal.ncr@in.airtel.com | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 | |
Gujarat | nodal.west@in.airtel.com | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 | |
Haryana | nodal.haryana@in.airtel.com | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana | |
Karnataka | nodal.southabts@in.airtel.com | Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore – 560029 | |
Kerala | nodal.southabts@in.airtel.com | Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi – 682034, Kerala | |
Kolkata | nodal.kolkata@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | |
Madhya Pradesh & Chhatisgarh | nodal.central@in.airtel.com | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh | |
Maharashtra | nodal.west@in.airtel.com | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 | |
Mumbai | nodal.west@in.airtel.com | Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai – 400064, Maharashtra | |
Punjab | nodal.punjab@in.airtel.com | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh – 160101 | |
Rajasthan | nodal.rajasthan@in.airtel.com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan | |
Tamil Nadu | nodal.southabts@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
Uttar Pradesh East | nodal.upeast@in.airtel.com | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | |
Uttar Pradesh West | nodal.upwest@in.airtel.com | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
If you’re not satisfied with with your query, contact customer care of Airtel and get in touch with their Nodal Team with your complaint reference number and details of grievance.
The working hours for the Appellate Authority are Monday to Friday between 9:30 a.m. and 6:30 p.m.
For Mobile
CIRCLE | PHONE NUMBER | OFFICE ADDRESS | |
Chennai | nodalofficer.tn@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
AP and Telangana | nodalofficer.andhra@in.airtel.com | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 | |
Assam | nodalofficer.nesa@in.airtel.com | Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022 | |
Haryana | nodalofficer.har@in.airtel.com | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana | |
Kerala | nodalofficer.ker@in.airtel.com | Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala | |
Orissa | nodalofficer.orissa@in.airtel.com | Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha | |
Maharashtra and Goa | nodalofficer.mah@in.airtel.com | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 | |
Mumbai | nodalofficer.mumbai@in.airtel.com | Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 400064 , Maharashtra | |
Tamil Nadu | nodalofficer.tn@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
UP East | nodalofficer.upe@in.airtel.com | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | |
UP West and Uttarakhand | nodalofficer.upw@in.airtel.com | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh | |
Kolkata | nodalofficer.wb@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | |
Bihar and Jharkhand | nodalofficer.bih@in.airtel.com | Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India | |
Delhi NCR | nodalofficer.del@in.airtel.com | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 | |
Gujarat | nodalofficer.guj@in.airtel.com | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 | |
Himachal Pradesh | nodalofficer.hp@in.airtel.com | Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 | |
Jammu and Kashmir | nodalofficer.jk@in.airtel.com | Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 | |
Karnataka | nodalofficer.kk@in.airtel.com | Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029 | |
MP and Chattisgarh | nodalofficer.mpcg@in.airtel.com | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh | |
North East | nodalofficer.nesa@in.airtel.com | Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 | |
West Bengal | nodalofficer.wb@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | |
Punjab | nodalofficer.pb@in.airtel.com | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 | |
Rajasthan | nodalofficer.raj@in.airtel.com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan |
For Broadband and Fixed Line
CIRCLE | PHONE NUMBER | OFFICE ADDRESS | |
Andhra Pradesh | nodal.southabts@in.airtel.com | Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 | |
Delhi NCR | nodal.ncr@in.airtel.com | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 | |
Gujarat | nodal.west@in.airtel.com | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 | |
Haryana | nodal.haryana@in.airtel.com | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana | |
Karnataka | nodal.southabts@in.airtel.com | Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore – 560029 | |
Kerala | nodal.southabts@in.airtel.com | Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi – 682034, Kerala | |
Kolkata | nodal.kolkata@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | |
Madhya Pradesh & Chhatisgarh | nodal.central@in.airtel.com | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh | |
Maharashtra | nodal.west@in.airtel.com | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 | |
Mumbai | nodal.west@in.airtel.com | Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai – 400064, Maharashtra | |
Punjab | nodal.punjab@in.airtel.com | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh – 160101 | |
Rajasthan | nodal.rajasthan@in.airtel.com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan | |
Tamil Nadu | nodal.southabts@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
Uttar Pradesh East | nodal.upeast@in.airtel.com | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | |
Uttar Pradesh West | nodal.upwest@in.airtel.com | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
Appellate Authority
If the resolution of the complaint is not satisfactory, you can choose to file an appeal with the Appellate Authority, either directly to the Appellate Authority by e-mail or by telephone or by post or in person, or via the complaint center’s Customer Service Number.
Things to remember before calling:
1) The working hours for the Appellate Authority are Monday to Friday between 9:30 a.m. and 6:30 p.m.
2) The complaint details (Service Request No) shared by the complaint center should be accessible when raising an appeal to the Appellate Authority.
3) An appeal should be lodged within 90 days of the expiry of the period stated by the complaint center for the resolution of the complaint or request.
4) Within 3 days of reporting the issue, the Appellate Authority will provide a Unique Reference number.
For Mobile
CIRCLE | OFFICER NAME | PHONE NUMBER | OFFICE ADDRESS | |
Bihar and Jharkhand | Mr. Ashish Agrawal | appellate.bihar@in.airtel.com | Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India | |
AP and Telangana | Mr. Hemant Gupta | appellate.andhra@in.airtel.com | Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 | |
Assam | Ms. Mayuri Bharali | appellate.nesa@in.airtel.com | Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022 | |
Haryana | Mr. Pankaj Mahajan | appellate.har@in.airtel.com | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana | |
Jammu and Kashmir | Mr. Ravees Ahmad | appellate.jk@in.airtel.com | Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 | |
Karnataka | Mr. Saumil Agrawal | appellate.kk@in.airtel.com | Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029 | |
Kerala | Mr. Sureshkumar B | appellate.ker@in.airtel.com | Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala | |
MP and Chattisgarh | Mr. Devendra Jain | appellate.mpcg@in.airtel.com | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh | |
Mumbai | Mr. Manish Jain | appellate.mumbai@in.airtel.com | Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 400064 , Maharashtra | |
North East | Ms. Chandamita Sarma | appellate.nesa@in.airtel.com | Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 | |
Orissa | Mr. Saumil Agrawal | appellate.orissa@in.airtel.com | Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha | |
Tamil Nadu | Mr. Sureshkumar B | appellate.tn@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
Chennai | Mr. Sureshkumar B | appellate.tn@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
Delhi NCR | Mr. Manish Kumar | appellate.del@in.airtel.com | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 | |
Gujarat | Mr. Abhishek Sharma | appellate.guj@in.airtel.com | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 | |
Himachal Pradesh | Mr. Mahender Singh | appellate.hp@in.airtel.com | Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 | |
Kolkata | Mr. Priyawrat Chauhan | appellate.wb@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | |
Maharashtra and Goa | Ms. Riju Suji | appellate.mah@in.airtel.com | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 | |
Punjab | Mr. Khushwinder Singh | appellate.pb@in.airtel.com | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 | |
Rajasthan | Mr. Anoop Verma | appellate.raj@in.airtel.com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan | |
UP East | Mr. Navneet Shukla | appellate.upe@in.airtel.com | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | |
UP West and Uttarakhand | Mr. Navneet Shukla | appellate.upw@in.airtel.com | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh | |
West Bengal | Ms. Antara Kar | appellate.wb@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
For Broadband and Fixed Line
CIRCLE | OFFICER NAME | PHONE NUMBER | OFFICE ADDRESS | ||
Andhra Pradesh | Mr. Hemant Gupta | appellate.southabts@in.airtel.com | Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 | ||
Delhi NCR | Mr. Manish Kumar | appellate.ncr@in.airtel.com | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 | ||
Gujarat | Mr. Abhishek Sharma | appellate.west@in.airtel.com | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 | ||
Haryana | Mr. Pankaj Mahajan | appellate.haryana@in.airtel.com | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana | ||
Karnataka | Mr. Saumil Agrawal | appellate.southabts@in.airtel.com | Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore – 560029 | ||
Kerala | Mr. Sureshkumar B | appellate.southabts@in.airtel.com | Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi – 682034, Kerala | ||
Kolkata | Mr. Priyawrat Chauhan | appellate.kolkata@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | ||
Madhya Pradesh & Chhatisgarh | Mr. Devendra Jain | appellate.central@in.airtel.com | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh | ||
Maharashtra | Ms. Riju Suji | appellate.west@in.airtel.com | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 | ||
Mumbai | Mr. Manish Jain | appellate.west@in.airtel.com | Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai – 400064, Maharashtra | ||
Punjab | Mr. Jaswinder Singh | appellate.punjab@in.airtel.com | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh – 160101 | ||
Rajasthan | Mr. Anoop Verma | appellate.rajasthan@in.airtel.com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan | ||
Tamil Nadu /Chennai | Mr. Sureshkumar B | appellate.southabts@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | ||
Uttar Pradesh East | Mr. Navneet Shukla | appellate.upeast@in.airtel.com | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | ||
Uttar Pradesh West | Mr. Navneet Shukla | appellate.upwest@in.airtel.com | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |
If the resolution of the complaint is not satisfactory, you can choose to file an appeal with the Appellate Authority, either directly to the Appellate Authority by e-mail or by telephone or by post or in person, or via the complaint center’s Customer Service Number.
Things to remember before calling:
1) The working hours for the Appellate Authority are Monday to Friday between 9:30 a.m. and 6:30 p.m.
2) The complaint details (Service Request No) shared by the complaint center should be accessible when raising an appeal to the Appellate Authority.
3) An appeal should be lodged within 90 days of the expiry of the period stated by the complaint center for the resolution of the complaint or request.
4) Within 3 days of reporting the issue, the Appellate Authority will provide a Unique Reference number.
For Mobile
CIRCLE | OFFICER NAME | PHONE NUMBER | OFFICE ADDRESS | |
Bihar and Jharkhand | Mr. Ashish Agrawal | appellate.bihar@in.airtel.com | Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India | |
AP and Telangana | Mr. Hemant Gupta | appellate.andhra@in.airtel.com | Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 | |
Assam | Ms. Mayuri Bharali | appellate.nesa@in.airtel.com | Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022 | |
Haryana | Mr. Pankaj Mahajan | appellate.har@in.airtel.com | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana | |
Jammu and Kashmir | Mr. Ravees Ahmad | appellate.jk@in.airtel.com | Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012 | |
Karnataka | Mr. Saumil Agrawal | appellate.kk@in.airtel.com | Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029 | |
Kerala | Mr. Sureshkumar B | appellate.ker@in.airtel.com | Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala | |
MP and Chattisgarh | Mr. Devendra Jain | appellate.mpcg@in.airtel.com | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh | |
Mumbai | Mr. Manish Jain | appellate.mumbai@in.airtel.com | Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 400064 , Maharashtra | |
North East | Ms. Chandamita Sarma | appellate.nesa@in.airtel.com | Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003 | |
Orissa | Mr. Saumil Agrawal | appellate.orissa@in.airtel.com | Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha | |
Tamil Nadu | Mr. Sureshkumar B | appellate.tn@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
Chennai | Mr. Sureshkumar B | appellate.tn@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | |
Delhi NCR | Mr. Manish Kumar | appellate.del@in.airtel.com | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 | |
Gujarat | Mr. Abhishek Sharma | appellate.guj@in.airtel.com | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 | |
Himachal Pradesh | Mr. Mahender Singh | appellate.hp@in.airtel.com | Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009 | |
Kolkata | Mr. Priyawrat Chauhan | appellate.wb@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | |
Maharashtra and Goa | Ms. Riju Suji | appellate.mah@in.airtel.com | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 | |
Punjab | Mr. Khushwinder Singh | appellate.pb@in.airtel.com | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101 | |
Rajasthan | Mr. Anoop Verma | appellate.raj@in.airtel.com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan | |
UP East | Mr. Navneet Shukla | appellate.upe@in.airtel.com | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | |
UP West and Uttarakhand | Mr. Navneet Shukla | appellate.upw@in.airtel.com | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh | |
West Bengal | Ms. Antara Kar | appellate.wb@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal |
For Broadband and Fixed Line
CIRCLE | OFFICER NAME | PHONE NUMBER | OFFICE ADDRESS | ||
Andhra Pradesh | Mr. Hemant Gupta | appellate.southabts@in.airtel.com | Bharti Airtel Limited, Splendid Towers, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016 | ||
Delhi NCR | Mr. Manish Kumar | appellate.ncr@in.airtel.com | Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015 | ||
Gujarat | Mr. Abhishek Sharma | appellate.west@in.airtel.com | Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380 054 | ||
Haryana | Mr. Pankaj Mahajan | appellate.haryana@in.airtel.com | Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , Haryana | ||
Karnataka | Mr. Saumil Agrawal | appellate.southabts@in.airtel.com | Bharti Airtel Limited, 55, Divyasree Towers, Bannerghatta Road, Bangalore – 560029 | ||
Kerala | Mr. Sureshkumar B | appellate.southabts@in.airtel.com | Bharti Airtel Limited, N H Bypass Kundanoor Jn, Maradu P O Kochi – 682034, Kerala | ||
Kolkata | Mr. Priyawrat Chauhan | appellate.kolkata@in.airtel.com | Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal | ||
Madhya Pradesh & Chhatisgarh | Mr. Devendra Jain | appellate.central@in.airtel.com | Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar, Indore- 452010, Madhya Pradesh | ||
Maharashtra | Ms. Riju Suji | appellate.west@in.airtel.com | Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014 | ||
Mumbai | Mr. Manish Jain | appellate.west@in.airtel.com | Bharti Airtel Limited, 7th Floor, Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai – 400064, Maharashtra | ||
Punjab | Mr. Jaswinder Singh | appellate.punjab@in.airtel.com | Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh – 160101 | ||
Rajasthan | Mr. Anoop Verma | appellate.rajasthan@in.airtel.com | Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan | ||
Tamil Nadu /Chennai | Mr. Sureshkumar B | appellate.southabts@in.airtel.com | Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004 | ||
Uttar Pradesh East | Mr. Navneet Shukla | appellate.upeast@in.airtel.com | Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010 | ||
Uttar Pradesh West | Mr. Navneet Shukla | appellate.upwest@in.airtel.com | Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh |